Nursing homes become ‘ground zero’ during COVID crisis in the United States and Kern County, Al Jazeera reports

December 9, 2020 | 5:00 am


More than 60,000 nursing home residents have died of COVID-19 in the United States. They account for roughly a quarter of all coronavirus fatalities in the country. So, what makes nursing homes so vulnerable to this pandemic?

A new report by media agency Al Jazeera English answers that question with the help of Chain | Cohn | Stiles attorney Matt Clark. In its “Fault Lines” series, Al Jazeera reports on how an elder care system already in crisis imploded under the weight of the coronavirus pandemic, which includes an interview with Clark, an elder abuse and neglect lawyer.

“When the coronavirus pandemic hit the United States, nursing homes became ground zero,” Al Jazeera reported. “By November, more than 60,000 nursing home residents had died of COVID-19, accounting for roughly a quarter of all fatalities nationwide. Yet the nursing home industry had already struggled with chronic problems before the pandemic. From allegations of systematic understaffing to toothless government oversight, ‘Fault Lines’ examines what made residents and workers so vulnerable. Fault Lines meets relatives who accuse nursing homes of neglect – and asks if some facilities put profit before patients.”

The investigation focuses on Bakersfield’s own Kingston Healthcare Center, which is listed by the federal government as a “special focus” facility, one that officials monitor due to serious concerns about the quality of care. The report also highlights the shady business practices and structures of nursing homes, and the impact on real local families with loves ones in these facilities, as well as employees who feel they are being put in danger.

You can watch the full segment here:

 

As Al Jazeera reports, patients and their families have filed 192 formal complaints against it, compared with the state average of 21.

In America, the vast majority of long-term care facilities are private enterprises that rely on state funding, creating incentives that put profits over people, Al Jazeera reports. Operators receive government money on a per-patient basis, with the government doling out more money for some patients than others. In the most egregious circumstances, officials have accused nursing homes of a practice known as “dumping,” ejecting one person and replacing them with more billable patients.

As COVID numbers continue to rise, nursing homes will likely once again become hotspots this winter. Another expert in the report called nursing homes during this period “this country’s killing fields.”

Earlier this year, local media reported on the COVID-19 outbreak affecting staff and residents at Kingston, and subsequent takeover by the California Department of Public Health.

Matthew Clark shared with 23ABC News that families with loved ones in the Kingston facility have reached out to the law firm about the quality of care since the COVID pandemic. He says over the last three years his firm has had around a half dozen cases against the facility.

“… Any case we’ve had against Kingston or any other elder care facility for that matter, it almost results from inadequate staffing. It’s an inadequate amount of staffing that leads to poor patient care. Poor patient care leads to poor patient outcomes. Poor patient outcomes especially in the elder care world often times leads to death,” Clark said in an interview with 23ABC.

Clark shared with viewers that the best way for people to review nursing home conduct and reports is my visiting Medicare.gov. Users can research any skilled nursing facility, and check ratings and staffing ratios.

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If you or someone you know experiences elder abuse or neglect, please contact the attorneys at Chain | Cohn | Stiles by calling (661) 323-4000, or visit the law firm’s specialized website focused on elder abuse at bakersfieldelderabuse.com.

To report cases of abuse locally, whether it is on your own behalf or that of someone you know, please call Adult Protective Services or the Long-Term Care Ombudsman:

  • Adult Protective Services responds to reports from individuals, concerned citizens, social service and health providers, and law enforcement representatives about developmental disabled adults, physically and mentally disabled adults, and the elderly who may be physically or financially abused, neglected, or exploited. Upon receipt of a referral, APS sends a social worker to make a home visit or contact the elder or dependent adult.
    • 24-Hour Hotline: 800-277-7866 or 661-868-1006
  • Long-Term Care Ombudsman Program investigates elder abuse complaints in long-term care facilities and in residential care facilities for the elderly. The primary responsibility of the program is to investigate and endeavor to resolve complaints made by, or on behalf of, individual residents in these facilities, including nursing homes, residential care facilities for the elderly, and assisted living facilities. The goal of the program is to advocate for the rights of all residents in long term care.
    • Phone: 661-323-7884

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MEDIA COVERAGE

Chain | Cohn | Stiles attorney Matt Clark discusses COVID-19 outbreak at local skilled nursing facility, and how to protect loved ones

May 6, 2020 | 10:05 am


A local skilled nursing facility is experiencing a COVID-19 outbreak affecting staff and residents alike, and Chain | Cohn | Stiles spoke with media on what people can do to protect their loved ones.

Kingston Healthcare Center, a skilled nursing facility in southwest Bakersfield, has reported 70 positive cases of the novel coronavirus as of May 5, according to data from the California Department of Public Health. The Kern County Department of Public Health said the facility requested immediate help with staffing shortages, and healthcare professionals throughout the state were sent to assist the facility.

The nursing home in a statement to media said they are working with health officials to manage confirmed cases. The facility said they’ve increased their housekeeping services and currently have appropriate personal protective equipment for staff.

“California Department of Public Health is on-site daily at the center and working together with center staff to ensure infection control process are being followed and assisting with some staffing needs,” according to the statement

Matthew Clark, Chain | Cohn | Stiles elder abuse and elder neglect attorney and senior partner, shared with 23ABC News that families with loved ones in the Kingston facility have reached out to the law firm about the quality of care since the COVID pandemic. He says over the last three years his firm has had around a half dozen cases against the facility.

“… Any case we’ve had against Kingston or any other elder care facility for that matter, it almost results from inadequate staffing. It’s an inadequate amount of staffing that leads to poor patient care. Poor patient care leads to poor patient outcomes. Poor patient outcomes especially in the elder care world often times leads to death,” Clark said in an interview with 23ABC.

23ABC reported in April that documents showed the California Department of Public Health cited the Kingston Health Care Facility more than 14 separate times since 2015. Within the last six months they were also cited with a Double-A citation, which is considered one of the most serious violations.

KGET-17 News also reported that Kingston has been sued six times since 2017, with allegations including medical malpractice, elder abuse and neglect and wrongful death. Many of those cases have been filed by Chain | Cohn | Stiles.

Clark shared with viewers that the best way for people to review nursing home conduct and reports is my visiting Medicare.gov. Users can research any skilled nursing facility, and check ratings and staffing ratios.

Kingston’s profile is now listed as a “Special Focus Facility.” According to the site this means the nursing home has had a history of persistent poor quality of care.

As of May 5, Kern County is reporting 1,055 positive cases of COVID-19 and 11 deaths, according to Kern County Public Health Services Department.

UPDATE (MAY 11, 2020): Families of residents at Kingston, as well as staff members, are speaking out about conditions at the skilled nursing facility, and seeking justice. A certified nursing assistant said they were not given PPE equipment until about a “two weeks ago,” and were working 16-hour shifts.

UPDATE (JUNE 2, 2020): The Kern County Board of Supervisors moved forward with a plan to designate an accountability officer from the Kern County Emergency Services to oversee issues at the state-regulated nursing care faculties.

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If you or someone you know experiences elder abuse or neglect, please contact the attorneys at Chain | Cohn | Stiles by calling (661) 323-4000, or visit the law firm’s specialized website focused on elder abuse at bakersfieldelderabuse.com.

To report cases of abuse locally, whether it is on your own behalf or that of someone you know, please call Adult Protective Services or the Long-Term Care Ombudsman:

  • Adult Protective Services responds to reports from individuals, concerned citizens, social service and health providers, and law enforcement representatives about developmental disabled adults, physically and mentally disabled adults, and the elderly who may be physically or financially abused, neglected, or exploited. Upon receipt of a referral, APS sends a social worker to make a home visit or contact the elder or dependent adult.
    • 24-Hour Hotline: 800-277-7866 or 661-868-1006
  • Long-Term Care Ombudsman Program investigates elder abuse complaints in long-term care facilities and in residential care facilities for the elderly. The primary responsibility of the program is to investigate and endeavor to resolve complaints made by, or on behalf of, individual residents in these facilities, including nursing homes, residential care facilities for the elderly, and assisted living facilities. The goal of the program is to advocate for the rights of all residents in long term care.
    • Phone: 661-323-7884

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MEDIA COVERAGE